• 0333 234 1666
  • Sheppey, Kent
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Reviews

9 Reviews for The Island Residential Home

Fantastic!

Fantastic!

Fantastic home with caring an loving staff , happy atmosphere, always warm an welcoming

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(10 out of 10)
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Home with a Capital 'H'

Home with a Capital 'H'

I worked at The Island Residential Home for almost 30 years ..... it’s very friendly, visitors are always welcome, the care and support given is first class nothing is too much trouble.... it is Home with a capital H x

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(10 out of 10)
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A first class home!

A first class home!

Do not be fooled into thinking because the building is not all new and shiny as Bupa homes that this care home is not first class. My father ended up here by default because other care homes refused him due to his behaviours. From the moment of our first dealings over the phone with the manager and...

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(10 out of 10)
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My wife was content and relaxed

My wife was content and relaxed

I cannot praise enough all the staff and management for the excellent way they looked after my darling wife. Being my first experience of respite, I was to say the least very concerned - all my fears seem to have been unnecessary. My wife looked very content and relaxed when I picked her up - well d...

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(10 out of 10)
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Such a lovely, relaxed home

Such a lovely, relaxed home

Such a lovely relaxed home.Nothing is too much trouble for the staff.It's a lovely bright friendly home.It feels like a very friendly home from home place.My mum loves it there.Lots of activities to join in and trips out.I'm always kept informed of any changes too.Can't fault it!

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(10 out of 10)
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There is always something to stimulate resident's minds.

There is always something to stimulate resident's minds.

I personally chose the Island Residential Home to move my mum to from another home. The Island Residential Home is spacious, the care the staff give is very attentive, the facilities at the home are a good standard. Activities are given regularly - residents are involved with all sorts of activities...

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(9 out of 10)
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The whole staff took very good care of my wife

The whole staff took very good care of my wife

When my wife went into this care home I was a bit worried about it. Online, it showed you it was a bit run down by overgrown plants over the balcony and the grounds were the same, but when I arrived I was surprised to see what they had done to change this. The lady who ran the place was very nice an...

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(10 out of 10)
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Welcoming, kind, caring and attentive

Welcoming, kind, caring and attentive

The staff warmly welcomed me with every visit to my mum including offers of a cuppa with an update regarding my mum. I witnessed how kind, caring and attentive staff were in making every effort to meet the needs of residents in a cheerful and friendly manner despite a difficult and demanding role.As...

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(9 out of 10)
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The home has helped me in many ways!

The home has helped me in many ways!

Since I came here straight from hospital, I was in a very bad way health wise, as well as my mental health. Since Jan 2016 the home has helped me in many ways. Helping me with some of my problems regarding my medical and mental health. I'm not quite there yet but with their help, I'm looking forward...

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(9 out of 10)
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